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Any way to use a PAC code???

I have been shoved a SIM only deal with my broadband so I am now trying to use a PAC Code t keep my current number.

I did not go through any kind of security setup so I am unable to register on mobile.virginmedia.com because it wants my virgin phine number AND the answer to the security question but... there is NO security question.

I have now tried several times to get through support on the phone but keep being thrown out.

I downloaded the virgin media app on my phone, but it needs an account!!!

I'd love to settle this online but I need a way to do it...

 

Dear... Oh dear...

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Re: Any way to use a PAC code???

Hi

 

I had the same problem  if you have a landline with virgin,dial 150 then follow instructions I got mine e sorted in half hour

 

Hope you get it sorted

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Re: Any way to use a PAC code???

It got sorted out with a 15mn phone call to 789.

Once passed the waiting, was quite straight forward.

Thanks

 

PS: I had initially forgotten the password...

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Re: Any way to use a PAC code???

Thanks for the update EricM1 and glad to hear you have now been able to resolve this issue.

 

Rob

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