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Accessing voicemail on Samsung devices

We are aware that some customers may have difficulty accessing voicemail on Samsung devices. This affects accessing voicemail via the dialling pad shortcut or through the 'message waiting' indicator.

We're currently investigating the cause of the issue, in the meantime you can access your voicemail by doing the following:

  • On the Phone app, tap the three dots in the top-right corner, this will take you to settings.
  • Scroll to Voicemail Settings, if your phone has the voicemail number pre-set to +222, please change this to 222.

Should this not resolve the issue, please use the button below to post so one of our team can take a look for you.

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