Accessing voicemail abroad

[colemanaj]

I'm being asked to enter my PIN to access voicemail abroad but I don't have one.  I've tried my normal PINs and none work. I see from similar threads that I have to start a new thread so here it is. Please help. Ta.

[Natalie_L]

Hi colemanaj, 

Thank you for reaching out to us here on the Community. 

I am very sorry to hear you are experiencing issues accessing your voicemail whilst abroad. 

We will be able to help with getting the PIN setup. 

To do this, I will just need to pop you over a private message to confirm a few details.  This message will be available via the purple envelope on the top right of this page. 

Speak soon,