Menu
Reply
Highlighted
  • 10
  • 0
  • 0
mrfdes
Tuning in
167 Views
Message 1 of 4
Flag for a moderator

A query about charges.

Hi everyone,

A quick and simple question: I would like to know whether you incur extra charges on your broadband allowance when you, as both a Virgin mobile and fibre customer, you use the hotspots via the app.

Thank you in advance.

0 Kudos
Reply
  • 3.67K
  • 258
  • 213
Forum Team
Forum Team
123 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: A query about charges.

Hi Mrfdes, 

You wouldn't receive any charges when using our hotspots via the Connect App, it's an added extra as part of our services. 

Let us know if you have any concerns Smiley Happy 

Emma_C - Forum Team
  • 10
  • 0
  • 0
mrfdes
Tuning in
117 Views
Message 3 of 4
Flag for a moderator

Re: A query about charges.

OK, Emma.

Thank you for your explanation.

Kind regards.

 

0 Kudos
Reply
  • 3.67K
  • 258
  • 213
Forum Team
Forum Team
114 Views
Message 4 of 4
Flag for a moderator

Re: A query about charges.

No worries, let us know if you need anything else Smiley Happy 

Emma_C - Forum Team