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mrfdes
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A query about charges.

Hi everyone,

A quick and simple question: I would like to know whether you incur extra charges on your broadband allowance when you, as both a Virgin mobile and fibre customer, you use the hotspots via the app.

Thank you in advance.

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Re: A query about charges.

Hi Mrfdes, 

You wouldn't receive any charges when using our hotspots via the Connect App, it's an added extra as part of our services. 

Let us know if you have any concerns 🙂 

Emma_C - Forum Team
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mrfdes
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Re: A query about charges.

OK, Emma.

Thank you for your explanation.

Kind regards.

 

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Re: A query about charges.

No worries, let us know if you need anything else 🙂 

Emma_C - Forum Team