on 19-04-2022 13:42
Alright, so I've used various prepaid phone services before. They're basically all the same in Canada, because "there's no monopoly", and have plans at rates like 20, 25, 40, etc. Logically, the prepaid top up cards you purchase are for amounts like 25, 15, whatever, so 1 (or maybe 2) cards will exactly equal the cost of your plan. I usually get 40$ plans, and use a 15$ + 25$ card, and thats that.
I recently set up a new 40$ number with virgin. It cost 40$, and worked with 40$. Weirdly, a 911 fee of $0.97 appeared on my account one day. So now, I need 40.97 to cover my services.
I've never seen this pointless **bleep** on a prepaid phone before. Fixed term plans? Sure. But every provider of prepaid I've ever used has recognized the usefulness of having your rates match your top up cards.
I just checked Lucky's rates, and they do not include a 911 fee disclaimer. Anyone know what gives? I haven't used virgin in a bit, but I don't remember this being a thing last time I did.
on 19-04-2022 13:45
your rant may well have substance but this is Virgin UK - not a lot to do with Canada
on 19-04-2022 13:49
Sorry this is the forum for Virgin Media UK, so we can't help.
It has no relation the Virgin Media Canada, which is a totally different company
https://www.virginplus.ca/en/home/index.html
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on 19-04-2022 14:00