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Feebs1 · ‎25-07-2022

Have had a 5g SIM only contract since August 2021 with no issues. About 2/3 weeks ago the signal switched to 4g and has remained that way since. Could it be because I've been switched from Vodafone's network to O2? A manual network search lists Virgin, EE (in duplicate), 3UK and Vodafone.

If that is the case, may as well switch as my contract is up soon and the current speed I have now is woeful.

Thanks

enlli · ‎25-07-2022

That manual search suggests you are on O2

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enlli · ‎25-07-2022

That manual search suggests you are on O2

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Hayley_S · ‎26-07-2022

Hello @Feebs1,

Welcome, thanks for posting.

I am sorry for the issues with your Mobile internet.

Can you please confirm what handset you have? Have you tried using the SIM in another handset?

Many thanks,

Hayley
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5g SIM switched to 4g