How do I let Virgin Media know that giving me 5GB of Extra data to use this Sunday is an absolute waste of time as I have WiFi and will be at home on that day. Please keep it or give it to someone who can make use of it!
I agree with you both. We have 3 mobiles with Virgin Media (2x sim only and 1x phone and sim) contracts.
The 2x sim only are my parents and they don't use any data and I only use data when my go out to shops and when my internet goes down.
I just love it VM Forum staff are keeping well out of these posts at the moment. I will be phone VM next month to cancel a sim only contract and will be cancelling the phone and sim when that contract finishes
I agree, it's a useless "gift", but this is Virgin Mobile, we ought to be glad they actually admitted there was a problem really. I mean it's not like them is it? Normally any problem is seen as something we're doing/we've done.
what a joke. I'm getting 5gb of data for the loss of my mobile services on thurs 16th may. In the past 2 weeks I have used 4mb of my allowance.. I used my landline to call mobile number during my loss of service, which costs me money. I DONT USE MY DATA... It really is a joke and they know it, 99% of people buy data that lasts them over the month. I've not been happy with the treatment loyal customers get from virgin and this might just be the straw that broke the camels back
I agree. I had to reread the email when I got it, just to check that I had understood it correctly. The email itself is somewhat ambiguous, and the limitation is only clear if you click on the link in the email. It does nothing more than tick the 'we have given them something they should be grateful' box.
It has helped me decide to cancel my mobie account as soon as the minimum contract period is finished. I was considering leaving their telephone, TV and broadband services anyway after 18 years.