on 01-11-2021 11:17
I have upgraded my phone, new simcard, believe I am now on the vodafone connection
In my office I have full 5G but no internet, 5G does work outside of the office, very strange
on 01-11-2021 13:07
@dbagnall2002 wrote:Did a manual search, doesnt give me the option to choose Vodafone, but choose EE, phone shows 4 bars of 4G but again no internet.
Set it back to automatic network selection and again full bars of 4G but no internet.
The reason there was no option for Vodafone is that it has been replaced in the list by "Virgin" as I would expect.
No idea what a manual network search would prove other than you are definitely running on Vodafone.
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on 01-11-2021 13:23
Hi @dbagnall2002,
Thank you for coming back to us and letting me know. As @enlli suggested, it would show as Virgin, apologies that I did not mention this in my previous post. The network search helps to ensure it is the best connection.
In order to look into this issue further however, I will need to send you a Private Message to go over this issue further with you.
Please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.
Thank you.