Same again yesterday for me - three tests in East Ham between 4 and 5 pm. 013, 0.23 and 0.46 downloads. Uploads were much better @ 32.9, 12.6 and 6.03 respectively. I will PM the details as before but don't hold out much hope. On wi-fi when I took the pic.
I would really love for one of the mods to get in touch with me about this as it’s really annoying just want something to be done about it.
Its a real shame because the service overall is quite good.
I wonder if they used Vodafone instead of EE would this make a difference? It is only a matter of time before this probably happens with Liberty Global and Vodafone cosy relationship. It’s obvious EE don’t want to give Virgin extra capacity.
Has an engineer actually visited the affected areas? It's likely quicker to diagnose if there's an engineer on site. When my landline goes down they send a human to fix it. Does the same process not follow here?