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willow001
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v6 box upgrade

have just had contact with VM about upgrading my old box to new v6 box. They have said it will cost me 84.95 to upgrade or take a different package which I do not want. Been a customer of VM for a long time so will not pay this and now look elsewhere for a new provider 

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Forum Team
Forum Team
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Re: v6 box upgrade

Hi willow001,

 

Thanks for posting. 

 

Depending on the box you have, you maybe entitled to a free upgrade. I'll pop you a quick PM to check the account.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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