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kingfoz
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tivo remote not working

RF frequency isnt working on my remote have tried everything suggested in the forums but the remote still only shows a red light. ive tried ringing 150 but none of the options help. can anyone suggest anything else?

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Very Insightful Person
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Re: tivo remote not working

Assuming you have successfully tried to pair the remote and failed, you will have to request a new remote by phoning and going down the TV faults route. Once you have performed the test, call back and you will get through to a human being down the TV fault route.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team (Retired) Craig_D
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Re: tivo remote not working

hi kingfoz

 

Welcome to the Community, I'm just checking in to see how you're getting on in contacting the team about requesting a new remote? 

 

Look forward to hearing from you

Craig


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kingfoz
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Re: tivo remote not working

to be honest its a nightmare trying to get hold of anyone at virgin so gave up trying

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Forum Team (Retired) Craig_D
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Re: tivo remote not working

Hi kingofz

 

You can reach the team on 150 from any Virgin line or 0345 454 1111 from any other.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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