RF frequency isnt working on my remote have tried everything suggested in the forums but the remote still only shows a red light. ive tried ringing 150 but none of the options help. can anyone suggest anything else?
Assuming you have successfully tried to pair the remote and failed, you will have to request a new remote by phoning and going down the TV faults route. Once you have performed the test, call back and you will get through to a human being down the TV fault route.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.