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sallee
On our wavelength
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tivo box on go slow

Just recently tivo box takes forever to load, all you get is the circle thing going round and round, why is this ? anything I can do to make it better

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Forum Team
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Re: tivo box on go slow

Hi sallee,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your TiVo®.

 

There's a little trick you can try to help speed up the box by clearing unnecessary background data. Just go to the Home screen and on the remote control press Thumbs Down, Thumbs Up, Play, Play.

 

The screen will go blank for a few seconds while the data is cleared. Once it comes back on, you should notice the box speed up.

 

Hope this helps! Smiley Very Happy

 

Josh


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sallee
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Re: tivo box on go slow

Hi Josh_RW

Thank you I will try your suggestion and let you know, thanks for taking the time to help

Regards

sallee

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vircom
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Re: tivo box on go slow

It helps for a day or 2 at best, then back to go slow.

You can also try resetting thumb and suggestions once per week.

Permanently deleting all "recently deleted items".

Turning the Tivo off once per week, leaving 10 minutes and turning back on.

Practice meditation.

I assume you are outside your 14 day cooling off period? Cancellation is a permanent fix.
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