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Wildie
On our wavelength
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tivo 6 box stuck frozen what ever in clearing data

right as the title says and nothing works to reset the dam thing even doing the 3 finger salute on the remote to noavail, also the 150 help is NO HELP cluesless they is. so either send me a new working box or i may try mr hammer slap it around abit shout at it but doubt thata work either.. so come on no service no pay.

 

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Cueball99
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Re: tivo 6 box stuck frozen what ever in clearing data

Not 100% sure what your issue is from the title but if you search and read other posts about similar issues then they advise to turn the box off, hold down the standby and + button then restart, releasing the buttons once the welcome screen appears.

If that doesn't work then you'll have to call 150, although I would speak with the thinking of leaving us team rather than the overseas call centers. Vigin won't reply on here for about a week as it is a public forum rather than a primary support service.

As for smashing up the box and not paying, really not a good idea!

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Cueball99
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Re: tivo 6 box stuck frozen what ever in clearing data

Sorry realised that this is in the Tivo section rather than the V6, same advice applies but hold down TV+Down+Record instead.

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