Menu
Reply
  • 78
  • 0
  • 1
scotschick10
On our wavelength
2,381 Views
Message 1 of 4
Flag for a moderator

subtitles

waiting to get my new upgrade today, for someone that relies on subtitles, can anyone advise me on some more info?

lisa x
0 Kudos
Reply
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired) Kaz_A
Forum Team (Retired)
2,340 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: subtitles

Hi scotschick10

I appreciate you have popped this question on another thread and we have answered that for you.

For those reading this one, we have an Accessibility Page to support our customers.

There it states:

We hope that one day everything you watch on Virgin TV will have a subtitles option.

At the moment, all channels with an audience share above a certain number must offer subtitles for their programmes. (That's the rule according to the broadcast industry watchdog, Ofcom.)

The amount of subtitling varies widely across channels, but many broadcasters do much more than they have to.

We promise that whenever subtitles are made available by a broadcaster, you'll be able to see them on Virgin TV.

How to turn on your subtitles

On your Virgin TV V6 and TiVo® box

The easiest way to turn on subtitles on your Virgin TV V6 andTiVo® box is to press the 'Subtitles' button on your remote.

You can also turn subtitles on through your Virgin TV V6 andTiVo® box's menu:

  1. Press Home on your Virgin TV V6 andTiVo® remote.
  2. Go down to Help & Settings, press the Right arrow and go to Settings.
  3. Now go down to Displays, then press the Right arrow button or OK.
  4. Go down to Subtitling and press OK on your remote.
  5. Press the Right arrow to turn subtitles on or off.

On your V+ or V HD box

  1. Press Guide on your remote control to bring up the mini guide.
  2. Press the blue key on the remote control. This turns on subtitles for all channels.
  3. To turn them off again, just repeat steps 1 and 2.

I hope this helps 🙂 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 1
  • 0
  • 0
maccolla
Joining in
1,438 Views
Message 3 of 4
Flag for a moderator

Re: subtitles

I don't seem to have a display option. I live in ROI. This means that Virgin channels are useless for me. Any suggestions?

0 Kudos
Reply
  • 19.79K
  • 2.02K
  • 3.79K
Very Insightful Person
Very Insightful Person
1,434 Views
Message 4 of 4
Flag for a moderator

Re: subtitles


@maccolla wrote:

I don't seem to have a display option. I live in ROI. This means that Virgin channels are useless for me. Any suggestions?


This forum is for Virgin Media UK services.

For help with Virgin Media Ireland services, you'll need this forum https://www.boards.ie/ttforum/1546

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply