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ozzieozzie
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replacement TIVO box query

we changed over to a V6 box about 1 year ago now virgin has sent me emails/messages to return the old box or they will charge me £100

Does it say on the V6 set up leaflet recycle your old box?

we changed our package signed up for another 12 months then we get this more hassle from virgin

any help will be greatly appreciated,Thanks

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Very Insightful Person
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Re: replacement TIVO box query

You shouldn't have received a letter.

Although Virgin Media have started to collect TiVo boxes again, that's a recent change and doesn't apply to boxes returned before the collections started again.
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I work for Virgin Media - but all opinions posted here are my own
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ozzieozzie
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Re: replacement TIVO box query

Thanks for the reply BenMcr  

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