Menu
Reply
Highlighted
  • 2
  • 0
  • 1
Vee001
Joining in
114 Views
Message 1 of 5
Flag for a moderator

powe cut

We have just experanced a power cut and now my tivo box will not start up and my internet is not connecting.
I have turned them off and on again, abd still nothing.
Help!!
0 Kudos
Reply
  • 1.66K
  • 244
  • 418
av-115
Super solver
102 Views
Message 2 of 5
Flag for a moderator

Re: powe cut

If there was a power cut, the green street cabinet may have been affected also. Virgin should be aware of any issues but give them a ring and speak to faults to see what they're doing about it. Should be back up and running soon.

--------------------------
TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 200
Phone: Talk Unlimited
0 Kudos
Reply
  • 2
  • 0
  • 1
Vee001
Joining in
86 Views
Message 3 of 5
Flag for a moderator

Re: powe cut

Thanks for your help, its finally working again!!
  • 1.66K
  • 244
  • 418
av-115
Super solver
83 Views
Message 4 of 5
Flag for a moderator

Re: powe cut

That's good to hear! Smiley Happy

--------------------------
TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 200
Phone: Talk Unlimited
0 Kudos
Reply
  • 11.84K
  • 1.23K
  • 2.33K
Superuser
Superuser
72 Views
Message 5 of 5
Flag for a moderator

Re: powe cut

For services to operate there must be power to the main area node cabinet & all the cabinets with powered amplifiers between you and the node cabinet. If the power is still off to any of these cabinets the service will not return until it is restored.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

0 Kudos
Reply