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only1garibaldi
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Message 1 of 3
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package change

Thanks for making those changes to your Virgin Media package. You won't need to sign a new contract.
Quick recap of what you now enjoy:
Your new package now includes:
Broadband: Discount
We've removed:

TV: Full House TV (XL) - Virgin TV V6 Box. powered by TiVo - Sky Sports Collection
Broadband: VIVID 100 Optical Fibre
Phone: Line Rental - Payment Handling Charge

I have never asked for these changes.as I cannot understand the call centre in the Philippines

please help

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KeithLeonard
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Helpful Answer

Re: package change

You will have to phone in. Go down the “Thinking of Leaving” route and you will speak to an English Call Centre.

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Forum Team
Forum Team
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Re: package change

Hi only1garibaldi,

Welcome to the community.

I would like to have a look into this for you so I will request some details in a private message.  Look for the purple envelope icon above.

Collette.


Tech fan? Have you read our Digital life blog yet? Check it out


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