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Cupofrosetea
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need replacement remote control for Tivo

Have tried ringing 150 many, many times to request a replacement Tivo remote as after 5 years mine has stopped working, but can't get through to a human to ask for one. Can anyone help please?

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Forum Team (Retired) Craig_D
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Re: need replacement remote control for Tivo

HI Cupofrosetea

 

Welcome to the Community, I'm very sorry for the problems you've been experiencing in trying to contact the team recently. 

 

Unfortunately, we're not able to order remotes via the Community. What happens when you call? If you press the option for faults, then wait until after the automated tests have completed and it will put you through to the member of the team.

 

Look forward to hearing from you

Craig


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