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Jude2
On our wavelength
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missing subtitles

Since yesterday all Channel 5 shows will not show any subtitles, although Channel 5 HD, Channel 5 +1 and all other channels show subtitles, not sure if this is because of a software update? it doesn't matter as I can watch on HD but seems strange when only the one channel, anyone else have this problem.

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Forum Team (Retired) Rose_B
Forum Team (Retired)
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Re: missing subtitles

Hi Jude2,

Welcome to the community.

I'd just like to check how things have been since your post?

Subtitles should be available on this channel so there may of previously been a fault.

First I'd recommend rebooting your Virgin box by the mains then checking this channel again.

Please get back to me if there's any problems.

Kind regards

 

Rose
Forum Team


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