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martin121z
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dog damage

My puppy has decided to chew up the Tivo box when I left him alone for 5 mins (by puppy I mean a 43kg 10 month old chewing machine) !!

How do I go about getting a replacement pls, and how much would they cost?

HELP !!! 

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Forum Team
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Re: dog damage

Hi there @martin121z

 

Welcome to our Community Forums and for your very first post - believe me, I feel your pain! I also have a large chewing machine - however mine is now 3 years old! haha!

 

We can certainly arrange a new one for you - let me pop you a Private Message so we can go through security with you and get it sorted. The charge to replace any damaged equipment would be £99.

 

In the meantime, you'll still be able to watch your favourite shows via TVGo on a PC/Laptop or tablet using either the free app or online here

 

Look out for the Purple Envelope in the top right of the page and pop me a reply when you can. 

Cheers 

 

 

Katie - Forum Team


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Re: dog damage

Edit - reply removed. Katie_WT got there first.



As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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