Menu
Reply
  • 5
  • 0
  • 0
NicAdcock
Joining in
366 Views
Message 1 of 7
Flag for a moderator

continues message to be announced

continuos message on vivo box

programmes

to be announced

3rd time in a month 

**bleep** off with it

anyone help

 

0 Kudos
Reply
  • 2.2K
  • 166
  • 353
japitts
Problem sorter
328 Views
Message 2 of 7
Flag for a moderator

Re: continues message to be announced

This looks to be a duplicate thread, so I'll help by replying in the other one.

https://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Tivo-box-programme-guide-to-be-announ...

0 Kudos
Reply
  • 5
  • 0
  • 0
NicAdcock
Joining in
287 Views
Message 3 of 7
Flag for a moderator

Re: NETWORK CABLE UNPLUGGED MESSAGE

HI cannot access list of programmes or record 

above message

I need an engineer

how do I book ?

0 Kudos
Reply
  • 5
  • 0
  • 0
NicAdcock
Joining in
293 Views
Message 4 of 7
Flag for a moderator

Network cable unplugged

I need an engineer 

this message has displayed for 3 days 

stops me recording list of programmes 

how do I book an engineer

0 Kudos
Reply
  • 3.68K
  • 307
  • 1.07K
Dave_cq
Community elder
289 Views
Message 5 of 7
Flag for a moderator

Re: Network cable unplugged

First thing to do is check that all your connections are done up securely.  Then if you still need an engineer phone 150 from a VM phone or 0345 454 1111 from any other phone and request an engineer's visit.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
0 Kudos
Reply
  • 9.48K
  • 988
  • 1.49K
jbrennand
Alessandro Volta
288 Views
Message 6 of 7
Flag for a moderator

Re: Network cable unplugged

Try this first if you havent already. Switch off and unplug both Hub and V6 box (assuming it is a V6?). leave a few minutes and then restart the Hub. Wait a minute or so until the Hub is back up and devices connect to the internet. Now switch on the V6 - it should remake the network connection. If it doesn't - you probably have them connected over wifi ? If so, you may have developed a signal strength issue at the location of the box - you could check that with a wifi analyser app on a smartphone.


--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
  • 11.92K
  • 1.57K
  • 5.3K
Very Insightful Person
Very Insightful Person
265 Views
Message 7 of 7
Flag for a moderator

Re: Network cable unplugged


@jbrennand wrote:

Try this first if you havent already. Switch off and unplug both Hub and V6 box (assuming it is a V6?). leave a few minutes and then restart the Hub. Wait a minute or so until the Hub is back up and devices connect to the internet. Now switch on the V6 - it should remake the network connection. If it doesn't - you probably have them connected over wifi ? If so, you may have developed a signal strength issue at the location of the box - you could check that with a wifi analyser app on a smartphone.


As far as I know this specific 'network cable unplugged' error message only applies to the TiVo boxes with an internal modem.  It would normally be accompanied by the online light on the front of the box flashing.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

 

Mark as Helpful Answer if I've helped

0 Kudos
Reply