Ap:52 is stuck on my granny's box and I cannot get any signal to the tv.
You will need to phone customer services to fix that. More than likely this will be a box replacement, as VHD & V+ boxes are now being withdrawn.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
Thanks for your post
Sorry to hear about the issue with your granny's box
Have you been able to get this sorted?
As previously advised you would need to get this box swapped out
An engineer can be booked by calling 0345 454 1111 Choosing option 1 then 2
Gareth_L Forums Team