I’ve just bought a film in virgin store and it will not play its buffering
Thanks for your post and welcome to our community.
Sorry to hear that the fi;m you purchased wouldn't play, I know how disappointing this can be.
Have you been able to enjoy the film since your purchase?
Was this one you've rented for 2 days or a buy and keep film?
I'll pop you a personal message anyway and if you still need help then just reply