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nox808
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Why won't it record

Set This is Us to record on MORE4 for the new series. It recorded episode 1 and 2.. then gave up!!!!  I've deleted the recording and set it up again... Nothing.... as you can see in the pic it stays in shadow even though it's on tonight.. I made sure it's recording the 2nd series and new episodes... it won't record.. i give upDSC_0015-01.jpeg 

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Superuser
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Re: why won't it record

You will need to set the series link for New & Repeats to get these recorded.

The metadata for episode 3 onwards suggests (wrongly?) that the episodes have aired before.

See the attached:

EB4D7B9D-D454-404F-8B4A-35E20EAC4C20.png

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nox808
On our wavelength
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Message 3 of 7
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Re: why won't it record

Well that worked.. Thank you. 

How does that happen and how would anyone know?

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Superuser
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Re: why won't it record

When I find a situation such as this, I always do a little research to understand why, as I did here.

You should report this error to the following address:

TivoGuideErrors@virginmedia.co.uk

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maxlugg
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Re: why won't it record

I've been seeing this problem more frequently. Last week's Keeping Faith is one instance and tonight's Cricket Highlights on C5 were apparently a repeat from 2014!

I've sent an email to the address given. Thanks for the reply.

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Superuser
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Re: For*********** why won't it record


@maxlugg wrote:

I've been seeing this problem more frequently. Last week's Keeping Faith is one instance and tonight's Cricket Highlights on C5 were apparently a repeat from 2014!

I've sent an email to the address given. Thanks for the reply.



@maxlugg wrote:

I've been seeing this problem more frequently. Last week's Keeping Faith is one instance and tonight's Cricket Highlights on C5 were apparently a repeat from 2014!

I've sent an email to the address given. Thanks for the reply.


Blaspheming won't get this resolved any quicker.

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Graham
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GarethF
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Message 7 of 7
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Re: why won't it record

Keeping Faith won’t record on a New Only. It’s not new. It aired on BBC Wales first earlier this year.

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