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hobert7
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We have Hayu in our package and it worked and now it doesnt?

We had Hayu in our package and it was working fine however now it doesn't work? why is this please, can it be reset.

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Forum Team (Retired) Nina_S
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Re: We have Hayu in our package and it worked and now it doesnt?

Hi, hobert7, thanks for letting us know about your concern.

 

Is your concern with hayu still ongoing? If yes, can you tell me the specific issue you're getting with Hayu, so that we can help you out?

 

Looking forward to your reply.

 

^Nina_S

 

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hobert7
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Re: We have Hayu in our package and it worked and now it doesnt?

I have programmes on catch up to watch and it wont allow me to watch any programmes under Hayu which is in our package.

 

 

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Forum Team (Retired) Nina_S
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Re: We have Hayu in our package and it worked and now it doesnt?

I see. Thank you for that information.

Is there a specific error message that is showing whenever you try to use Hayu? Have you tried resetting the box, by turning it off, for atleast 60secs, and turning it back on?

Let me know so I can further assist.

^Nina_S

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