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Virgin tivo controller

poshsav
Tuning in

on ‎02-01-2023 17:16

Good evening 

Can anyone help the home button on my tivo remote has stopped working all the other buttons work any ideas ?

Thanks ian

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎02-01-2023 18:07

Hi Ian,

Have you tried replacing the batteries?

Check the help page <<< here >>>  if it's still not working after following those instructions you will see  a link to order a replacement remote.

There's also a link on the order remote page to download the TV Control app which you can use as a temporary remote

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Ashleigh_C
Forum Team
Forum Team

on ‎04-01-2023 19:15

Hi there @poshsav 

 

Thank you so much for your post and welcome back to the community forums. 

 

A big thank you to @newapollo for their help on this so far, have you been able to try the help page and also new batteries just in case? 

 

How are things looking now? 

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