on 24-11-2021 15:48
As I understand it, Virgin Media Go allows customers to watch the channels available on Virgin TV, and maybe even more, on another device. is this possible on your home desktop computer?
If so, then what channels and content is accessible vis my desktop computer?
Answered! Go to Answer
on 24-11-2021 16:33
Hi @Rillington
Yes it's possible to watch TV programs on your desktop computer using the VM TVGo app, however the channels available will depend upon your TV package and also the individual channel and/or program rights.
Details of the app and devices etc can be found here
https://www.virginmedia.com/help/services-support/apps
on 24-11-2021 16:33
Hi @Rillington
Yes it's possible to watch TV programs on your desktop computer using the VM TVGo app, however the channels available will depend upon your TV package and also the individual channel and/or program rights.
Details of the app and devices etc can be found here
https://www.virginmedia.com/help/services-support/apps
on 25-11-2021 15:30
Thank you for your reply.
It says that it only works with a mobile device or a tablet. So my question is:
Doe sit work with a desktop Mac computer?
on 25-11-2021 15:33
It also indicates the Tivo box has to be switched on and that I would have to connect via wi-fi. I use an ethernet cable to connect to the internet so does this mean that unless I switch to wifi i would not be able to access my VM TV service's available channels on my desktop computer?
on 25-11-2021 15:54
Hi again @Rillington
I use TVGO on my PC which is connected by ethernet cable.
As to using a MAC https://www.virginmedia.com/help/virgin-tv-go-what-devices-can-i-use
25-11-2021 17:03 - edited 25-11-2021 17:04
@Rillington wrote:It also indicates the Tivo box has to be switched on and that I would have to connect via wi-fi. I use an ethernet cable to connect to the internet so does this mean that unless I switch to wifi i would not be able to access my VM TV service's available channels on my desktop computer?
Where does it say that. To watch live TV and On Demand using TV Go through a web browser on a computer you don't need your TV box on - https://www.virginmedia.com/help/virgin-tv-go-with-a-browser
It's the recording and series management features that need the box to be on.
on 25-11-2021 17:31
And just to add, the Ethernet connection on a TiVo isn't for an internet connection - that's inbuilt on a TiVo.
The Ethernet is only used for in-home streaming/control functions.
It's different to a V6 which doesn't have an in-built modem.
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on 26-11-2021 14:49
Thank you for the clarification Ben.
on 28-11-2021 15:06
on 30-11-2021 15:26
Hi Rillington,
Thank you for reaching back out to us, you can find out more around TV Go here?
Regards
Paul.