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Virgin Media TiVo Fault: F005204073 -- Tring, Hertfordshire Area (Oversubscribed) – 04Apr17

Fault F005204073 is open since 29Mar17.

Update 2017-04-04

Fault Ref: F005204073
The latest update is: Our engineer is on site and they're working to fix the problem
We now expect to have this resolved by 2017-04-07T16:00:00
The Virgin Media Team

Resolution date has been shifted to the right for the 4th time.


F004297472 – Over Utilization in Tring Area (HP23) Next review date: 07Jun17.
http://community.virginmedia.com/t5/Speed/F004297472-Over-Utilization-in-Tring-Area-19Mar17/m-p/3376...
http://www.thinkbroadband.com/ping/share/489763eec994d41a922a9ea2a38f07d2.html
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Virgin-Media-TiVo-Faults-F005069820-F0...
If a resolution cannot be found with Customer Services at 150, write an old-fashioned letter to: Complaints, Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ
http://community.virginmedia.com/t5/user/viewprofilepage/user-id/583492

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F005076052 – On Demand and Catch-up errors in Tring Area (HP23) == 03Apr17

Following this ticket since 10Mar17. Ticket F005076052 was reported as fixed by LG/VM on 13Mar17, but has been re-opened and resolution has been moving to the right on daily basis.


Error: “You might find that you are getting various error codes when trying to use your on demand or catch up service at the moment”.


Update 2017-04-03 12:00


Fault Ref: F005076052
The latest update is: We have identified the problem and an engineer is on their way
We now expect to have this resolved by 2017-04-07T16:00:00
The Virgin Media Team

 

TV_20170403.JPG2017-04-03

 

F004297472 – Over Utilization in Tring Area (HP23) Next review date: 07Jun17.
http://community.virginmedia.com/t5/Speed/F004297472-Over-Utilization-in-Tring-Area-19Mar17/m-p/3376...
http://www.thinkbroadband.com/ping/share/489763eec994d41a922a9ea2a38f07d2.html
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Virgin-Media-TiVo-Faults-F005069820-F0...
If a resolution cannot be found with Customer Services at 150, write an old-fashioned letter to: Complaints, Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ
http://community.virginmedia.com/t5/user/viewprofilepage/user-id/583492

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Re: F005076052 – On Demand and Catch-up errors in Tring Area (HP23) == 03Apr17

2017-04-04 update.

http://community.virginmedia.com/t5/Speed/F004297472-Over-Utilization-in-Tring-Area-HP23-packet-loss...

 

Number of TV has increased to 6. Resolution Dates have been moved to the right, again.

 

TV_20170404b.JPG20170404 more issues, later dates.

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Virgin Media TiVo Fault: F005202715 -- Tring, Hertfordshire Area (Oversubscribed) – 04Apr17

Fault F005202715 is open since 28Mar17.

Update 2017-04-04

Fault Ref: F005202715
The latest update is: Our engineer is on site and they're working to fix the problem
We now expect to have this resolved by 2017-04-06T10:00:00
The Virgin Media Team

 

Resolution date has been shifted to the right for the 7th consecutive day.


F004297472 – Over Utilization in Tring Area (HP23) Next review date: 07Jun17.
http://community.virginmedia.com/t5/Speed/F004297472-Over-Utilization-in-Tring-Area-19Mar17/m-p/3376...
http://www.thinkbroadband.com/ping/share/489763eec994d41a922a9ea2a38f07d2.html
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Virgin-Media-TiVo-Faults-F005069820-F0...
If a resolution cannot be found with Customer Services at 150, write an old-fashioned letter to: Complaints, Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ
http://community.virginmedia.com/t5/user/viewprofilepage/user-id/583492

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Virgin Media TiVo Fault: F005201526 -- Tring, Hertfordshire Area (Oversubscribed) – 04Apr17

Fault F005201526 is open since 28Mar17.

Update 2017-04-04

Fault Ref: F005201526
The latest update is: Our engineer is on site and they're working to fix the problem
We now expect to have this resolved by 2017-04-05T16:00:00
The Virgin Media Team

 


Resolution date has been shifted to the right for the 4th time.


F004297472 – Over Utilization in Tring Area (HP23) Next review date: 07Jun17.
http://community.virginmedia.com/t5/Speed/F004297472-Over-Utilization-in-Tring-Area-19Mar17/m-p/3376...
http://www.thinkbroadband.com/ping/share/489763eec994d41a922a9ea2a38f07d2.html
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Virgin-Media-TiVo-Faults-F005069820-F0...
If a resolution cannot be found with Customer Services at 150, write an old-fashioned letter to: Complaints, Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ
http://community.virginmedia.com/t5/user/viewprofilepage/user-id/583492

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F005215568 now reported fixed

You have asked us to keep you up to date on the problem which is affecting your TV service(s).

Fault Ref: F005215568

This problem has now been fixed.

The Virgin Media Team

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TonyM
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Re: F005215568 now reported fixed

This situation is getting beyond a JOKE

Just what am I paying FOR

Especially as the Run test!!! Does not even Work

Come on Virgin Lets have a Proper ANSWER


TV
Something else wrong?
Run test

 

We know of 4 issues in your area

We are currently experiencing issues with On Demand for All4 & Sky Content. You may see Error 319 or V217 when trying to view.

Our engineer is working to fix the problem.



Fix estimate
14   April 15:05

Manage updates



Loss -Premier Sports ch551.

The problem is almost fixed - our engineers are carrying out their final checks.



Fix estimate
11   April 09:00

Manage updates



You might find that you are not able to watch broadchurch 27/Mar/2017 9pm on your Virgin Media TV Catch Up, On Demand or TV Choice service at the moment.

Our engineer is working to fix the problem.



Fix estimate
10   April 18:00

Manage updates



You might find that you are not able to watch Come Dine With Me Couples: Liverpool aired 28/03 on your Virgin Media TV Catch Up, On Demand or TV Choice service at the moment.

Our engineer is working to fix the problem.



Fix estimate
10   April 16:00

Get issue updates

Vivid 300 +V 6 Rocks EXCEPT with AV AMPS
!!!!
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