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Massar74
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Virgin Customer Services

Every time I try and contact online it says currently not available. It is driving me crazy!!! Terrible customer service! 

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LittleMick73
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Re: Virgin Customer Services

Hi this is a public forum where customers like me try to help others with problems, unless you say what your issue is there is nothing anyone can do, or are you just having a rant. Regards Micky 

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Massar74
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Re: Virgin Customer Services

I am trying to find out why and if anyone else has faced this problem. 

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LittleMick73
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Re: Virgin Customer Services

Hi yes judging by the amount of people on here that do complain I would say for a company that's in the communications industry they are very poor with on line chat & call centre facilities.Regards Micky 

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Jacqui26
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Message 5 of 7
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Re: Virgin Customer Services

After Virgin media owing me over £50 which STILL hasn’t been credited to my account.... and being palmed off yet again on the phone I asked to speak to the Manager. What a couldn’t care less attitude... man who then hung up on me!

Disgraceful customer services.,Rude, unhelpful and just useless!

 

🤬🥊

 

 

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IanT1
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Message 6 of 7
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Re: Virgin Customer Services

Not just me who thinks they don't give a damn then.

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Jacqui26
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Re: Virgin Customer Services

They simply couldn’t care less. With attitude too! 😡

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