None of the Virgin boxes will work without a coax connection to the Virgin Network. Unless you want to pay extra for an additional box make sure you watch all your old recordings before upgrading as the Tivo will be deactivated when the new V6 is activated.
Many thanks for this. But I don't understand about the "co-ax point" - I only want to use the old box as a playback machine because I've a lot of recordings (films and episodes of Nashville!) I haven't had time to watch.
Hi what the other posts are telling you is that it won't work unless it's connected properly and paid for, as if the V6 is an upgrade your old box will be decommissioned and cease to work.Regards Micky
Unfortunately the old box will not work at all once it is deactivated, Only use would be as a door stop. If yoy want to watch any of your existing recordings, you have 3 choices.
1 Watch them before getting the new V6.
2. Transfer your recordings yo DVD using the SCART output from the Tivo.
3. Ask if you can pay extra for one or two months to keep the old Tibo active while you watch them.
Depending on what you want to keep, you may be able to rerecord some again or watch them from catch up. If you want a permanent copy, best to buy the DVD, then you are protcted against hard disk failure etc.
It's a real shame that the off-shore call centre aren't aware of this. The wad of paperwork that comes with the V6 box doesn't explain it clearly. I was going to re-use the box, I'll just use Freesat or Freeview for my second TV. I feel that £7.50 a month on top of what we're already paying is expensive compared to the effort required for them to add it on to an existing account. I'm waiting for a call from a "supervisor", I have a feeling that it won't happen.
If some one at Virgin would like to contact me and discuss the attitude I received from your call centre operative, Steven. He was not willing to listen and did not suggest a resolution, such as the £7.50. He refused to put me through to a supervisor, saying it wasn't possible.
Every time either myself or my wife try to speak to someone to resolve issues we always seem to have difficulty getting the call centre to understand.