Virgin Media Community

[Dundon]

Since having the v6 box installed and leaving sky I've noticed that the picture quality is appalling. SD and HD channels lack in contrast and definition. Has anyone got any ideas on a fix? 

Thanks 

[John_GS]

Hi Dundon, 

Thanks for your post and welcome to the community.

Sorry for the delayed reply and also for the TV picture issues. 

Is this happening on every channel, or certain ones?

Kind regards,

[Dundon]

It is on all the sd channels and some he channels.

Thanks

[John_GS]

Apologies. 

Sounds daft, have you tried a different HDMI, different HDMI port on the TV?

Kind regards,

[Dundon]

I will try it now 🙂

[Dundon]

I've tried different ports and cables but no improvement. Also checked video output settings on both box and tv why no joy....

[John_GS]

No worries, thanks for checking that for me.

I'll pop you a PM and I can assist you further.

Kind regards,