Can some one please help me, I upgraded my tv service the other day and it's saying that it's been activated but the upgrade is still not showing and I've already reset the box and done everything and it's still not showing.
I just want to know what should I do about it
I would ring up and go down the Thinking of Leaving Route as you will speak to a UK Call Centre and they should sort out your problem for you.
Hi there Lizzy5,
Welcome to the forums and for your first post - sorry that you're having some issues with your upgrade.
What were you upgrading? We do advise that any upgrades may take between 2 - 24 hours to appear once the order has been closed.
How are things looking since your post? Please do pop back if you need any further assistance.
Katie - Forum Team
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It's still not showing up and I upgraded my tv package
Thanks for coming back to us.
How about now Lizzy5, Is the upgrade showing yet?
No it's still not showing up
Very sorry to hear you are still unable to view the channels you have requested. I would love to take a look into this further for you.
To be able to do this, I will need some further information from you. I'll drop you a PM asking for the details I would need, if you can reply to this, I will be more than happy to help.