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Jamessheldon11
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Unreponsive remote

My remote has been unresponsive for weeks now and is getting really annoying, ive rang and spoke to customer services who were no help at all..can any1 help on here please, changed the batteries etc, and theres no damage to remote either.

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Very Insightful Person
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Re: Unreponsive remote

Ring up select tv faults wait for a human to answer ask for a new remote 

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Jamessheldon11
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Re: Unreponsive remote

Ive done this and no help at all, wouldnt send a new remote.

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Very Insightful Person
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Re: Unreponsive remote

Why not? You're untitled to a new one under your contract 

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MrsE34
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Re: Unreponsive remote

That's odd, they sent me a new one when that happened. I did learn something on YouTube though. Take the batteries out, press each button for a few seconds, starting from the top, and working your way down. Put the batteries back in. It sounds nonsense but it's worked for me many times.

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