on 23-12-2021 20:20
How do you Unlock and delete recorded programme?
on 23-12-2021 20:37
Hi @Tivocat
The usual pin number unless you've changed it is 1234.
You can delete a recorded program by highlighting it and pressing the Clear button.
on 23-12-2021 20:47
on 23-12-2021 22:24
Do you have "Keep until I delete" set? It shouldn't prevent you from deleting it I concede, but just might explain the padlock.
I'm not completely convinced it's the answer, but without being able to replicate this, is the obvious thing to check.
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on 23-12-2021 23:02
on 23-12-2021 23:05
Can you post some pictures of the menus?
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on 23-12-2021 23:24
on 23-12-2021 23:29
Try changing the 'Keep until I delete" option to "keep until space needed".
Does the delete option now appear?
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on 23-12-2021 23:33
No, it wont let me change to "until space needed"
23-12-2021 23:38 - edited 23-12-2021 23:40
1: In your third image, there's left & right arrows either side of KUID. What happens if you scroll L&R?
2: Presumably pressing "clear" from the entry in "My shows" doesn't do anything?
3: Have you restarted via the Help & Settings menu?
4: Check the "recently deleted" folder - does the recording show in there? If it does, a restart usually clears this.
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