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Fudgeley
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Trying to watch a series link but showing as need to upgrade.Channel included in package

Hi

im trying to watch a series link from E! Channel.This is included in my mix package.However when I go to my shows and try and watch it tells me I need to upgrade.This has happened on other occasions too.Am I missing something basic?

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japitts
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Re: Trying to watch a series link but showing as need to upgrade.Channel included in package

At a guess, your series link is set to "recordings and streaming videos". For whatever reason (check recording hiccups), an episode has failed to record and your box has spotted it's available on VOD. The VOD option isn't CatchUp but is BoxSets, and that is (I think) only available on the Full House bundle. Your box doesn't realise this, hence the shortcut being presented but "you need to upgrade" prompt.

What's the program/episode in question? This may let other forum members check their boxes..

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