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Northernlass
On our wavelength
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Message 1 of 10
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Tivo problem

Hi Lindsey_C

We seem to have lost contact. 

Followed your advice but problem still there.

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LittleMick73
Trouble shooter
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Message 2 of 10
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Re: Tivo problem

Hi having read your original post, it may be an idea to request an engineer visit.Regards Micky
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Northernlass
On our wavelength
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Message 3 of 10
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Re: Tivo problem

Okay, will do.

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Forum Team (Retired) Tom_S
Forum Team (Retired)
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Message 4 of 10
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Re: Tivo problem

Hi Northernlass,

 

Apologies for the delay in response. Have you been able to get in contact with us regarding this since your last post in this thread?

 

Thanks,

Tom_S

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Northernlass
On our wavelength
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Message 5 of 10
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Re: Tivo problem

Last reply I had was to book an engineer. Rang 151 this morning and techie I spoke to made some adjustments to something and thinks that will fix it. If not he said to ring back. So, fingers crossed.

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Forum Team (Retired) Tom_S
Forum Team (Retired)
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Message 6 of 10
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Re: Tivo problem

Thank you for the update, if you experience the same issue please let us know on here so we can provide further assistance.

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Northernlass
On our wavelength
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Message 7 of 10
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Re: Tivo problem

Okay, thanks.

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Northernlass
On our wavelength
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Message 8 of 10
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Re: Tivo problem

Problem still there. New Installation dialogue box has appeared again.

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LittleMick73
Trouble shooter
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Message 9 of 10
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Re: Tivo problem

Hi this is becoming stupid don't be fobbed  off insist you need an engineer visit as it's clear that you don't understand the technical advice being given on here, no insult meant but it's very clear to me. Regards Micky

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Forum Team
Forum Team
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Message 10 of 10
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Re: Tivo problem

Morning Northernlass, 

 

Sorry that the error message is still popping up even after chatting with us on Friday morning. 

 

I have located your account information from your forum details and have popped you a Private Message so we can go through security. 

 

Look out for the purple envelope and pop me a reply when you can 🙂 

 

Thank you 

Katie - Forum Team


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