Virgin Media Community

[Dalboy]

My tivo box won't turn on and all the lights on the box are constantly on have tried rebooting it but nothing not sure wot to do now.

[Dalboy]

was hoping for a reply from system support.

[Darylslinn]

I have a similar problem and have posted a similar question and so far no reply..... why in this day and age do we still have to make a phone call , press numerous buttons and then wait for someone to answer ?

[Cueball99]

It will take VM about a week to reply on here, mainly because this is primarily a customer to customer forum rather than first call technical support.

If you want it resolved quickly you'll need to call 150.

[Collette_O]

Hi Dalboy,

I am sorry to hear that you're having trouble with the TV service.  I just wanted to pop by and see if the issue has been resolved?  I have carried out a remote status check with the box and it is showing as online currently so I hope that means all is working ok now.  If you require any further assistance, give me a shout.

Collette.