on 16-11-2021 21:07
The tivo box won't start up it stays with one red light on either side and occasionally flashes them all.
It worked yesterday and nothing had changed.
on 16-11-2021 21:09
Actually the lights go
one green on left, one red on right
two reds on left, one red on right
All lights on
repeat
on 16-11-2021 22:13
Any TV box that won't start has a fault. You can either wait on here - might be a few days - for staff to pick up, or you can call into report it.
150 from a VM phone, or 0345 4541111 from any other phone, and choose the fault options,
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on 19-11-2021 13:44
Good Afternoon @fangster,
I understand you've been able to speak to our team since your post, is this still on going or has this since been resolved?
Kindest regards,
David_Bn
on 19-11-2021 13:50
Hi David,
Sorry I meant to update this thread. Yes the hard disk was dead. A very good engineer came round and replaced it. (the youngest cried when she realised her recordings were gone).
This is now resolved. Thanks.