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Tivo box not working properly

5602Trew
Settling in

on ‎03-12-2021 09:05

Outage last night. Tivo box went berserk. Many failed attempts to reboot, restart. Tivo box finally tried "Deleting everything". Turned it off. All further attempts to get Tivo box working failed.

All attempts to get help from Virginmedia failed.

An engineer needed urgently.

 

 

 

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3 REPLIES 3

Mary2102
Joining in

on ‎03-12-2021 09:52

I had this same problem yesterday, I left my TIVO turned on and after a few hours it was able to reboot and resumed normal viewing, hope this helps

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japitts
Very Insightful Person
Very Insightful Person

on ‎03-12-2021 10:14

@5602Trew wrote:

An engineer needed urgently

This forum isn't a real-time support service, so if you want immediate help you are best off calling in.

150 from a VM phone or 0345 4541111 from any other phone. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Hayley_S
Forum Team (Retired)
Forum Team (Retired)

on ‎06-12-2021 11:40

Hello @5602Trew,

Welcome! Thanks for posting.

I am sorry to see that your TV is not working.

Please can you tell me if this is still not working for you? I located your account and can see you had a outage causing this?

Many thanks,

Hayley
Forum Team



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