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Yvonnelovney
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Message 1 of 8
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Tivo Stuttering on Demand

Hi All,

 

My V6 Tivo is stuttering when trying to watch the walking dead on demand. This is both in SD and in HD options. 

I have tried loads of reboots on both pieces of hardware.

I have tried changing my video outputs to 720p and 1080i/p

I have deleted everything and reset the box factory style. 

Still the same static, pixelation and buffering. It is completely unwatchable and a real annoyance.

Any suggestions?

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PrinterElf
Alessandro Volta
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Message 2 of 8
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Re: Tivo Stuttering on Demand

Is it just doing this via OD, or on live TV & recordings as well?

Out of interest, what prevented you from recording it to start with?

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Yvonnelovney
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Message 3 of 8
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Re: Tivo Stuttering on Demand

Hi,

Thanks for getting back to me and apologies for the double post by accident.

Nothing happens on normal tv it all works fine. Netflix fine. Sky movies on demand BBC iPlayer etc all works great.

Walking dead on demand won't work no matter what version I click SD or HD. 

When you say what stopped me recording it I am confused. I want to stream this as I have not seen it and it will not stream I am starting from season one.

I hope this is clear

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PrinterElf
Alessandro Volta
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Message 4 of 8
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Re: Tivo Stuttering on Demand

Ah, I didn't realise you were starting from scratch, rather than wanting the latest season 🙂

Can you watch anything else from OD, or is it just TWD which has issues?

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Yvonnelovney
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Message 5 of 8
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Re: Tivo Stuttering on Demand

A couple of other shows are doing the same thing. The first 3 episodes of TWD were fine. I don't know if the signals are no good or need adjusting?

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PrinterElf
Alessandro Volta
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Message 6 of 8
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Re: Tivo Stuttering on Demand

It could be signal related, possibly. Do you have the same issue at all times of the day?

You can check to see if there are any reported service issues in your area using this link: http://my.virginmedia.com/faults/service-status
If it's not an area fault then the system will perform a few tests of your installation to see if there's anything obvious.

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Yvonnelovney
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Message 7 of 8
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Re: Tivo Stuttering on Demand

Nothing showing as outstanding.

The show is pretty unwatchable it's an expensive monthly cost for something that doesn't work. Could a virgin representative contact me if no one else has any ideas? It's stuttering glitching pixelating. 

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Forum Team
Forum Team
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Message 8 of 8
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Re: Tivo Stuttering on Demand

Hi Yvonnelovney,

 

 

Thanks for raising this On Demand issue via our Community.

 

Has there been any improvement with your On Demand services since your post?

 

Let me know so we can take a look at it further.

 

 

Regards,

 

Valerie_T

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