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Chocolatebox
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TiVo remote working on one box but not the other

Help please! We have two TiVo boxes and two remotes. Suddenly, the remotes aren’t working on one of the boxes but are working on the other. The box they’re not working on can be controlled using the buttons on the box but this far from ideal. I’ve tried, resetting the box and going through all the help options and nothing’s worked. Any suggestions?? TIA

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Re: TiVo remote working on one box but not the other

Hi Chocolatebox,

 

Sorry to hear that one of your TiVo boxes isn't responding to remote control commands.

 

It may be a faulty box as it should respond to simple commands. 

 

I'll send you a Private Message asking for more details, please reply to it so I can take a look.

 

Regards,

 

Lisa

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