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mickdeveney1
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TiVo no picture or sound

Hi,

I have a TiVo box upstairs in the bedroom and it has had an issue with no picture for some months now. Usually it can be solved by rebooting but now nothing works. Although of I pick box up and move it around the picture flashes back ( still no sound ) for a few seconds. All cables are connected tight and in working order and TV also is working just appears to be an issue with the box itself I'm guessing. V6 box in the livingroom works perfectly fine

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KeithLeonard
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Re: TiVo no picture or sound

Iit sounds like the box is definitely faulty. Phone 150 and go down the tv faults option.

Can i ask if this fault has been happening for several months why you haven't rang in and reported the fault long before now?

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mickdeveney1
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Re: TiVo no picture or sound

It's only a box for the bedroom so there was no need for urgency when a reboot was fixing it. If it was in livingroom then of course I would have had a sorted long ago.

I'll give them a call when I get a chance 👍

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