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TiVo keeps stuttering

Rikwise
Joining in

on ‎02-04-2022 20:57

Picture and sound keeps stuttering for roughly a second or so every 5 to 10 minutes on all channels.

I have restarted TiVo box but makes no difference, this has been happening for about 2 weeks.

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

‎03-04-2022 09:10 - edited ‎03-04-2022 09:10

Are you able to post a video of this happening?

Does this occur on recorded or OnDemand programmes as well? How about if you pause your live TV for a short time and watch it delayed?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team
In response to japitts

on ‎05-04-2022 09:15

Hey @Rikwise,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm really sorry to hear of the issues that you're having with your Tivo picture. How are things looking at the moment for you?

If you're still having issues, please could you answer the questions asked by @japitts, this will help us to determine the issue and also, please could you check that the coax cables are connected securely to the Virgin Media equipment, any splitters (standard and powered) and to the wall socket.

Regards,

Steven_L

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