Virgin Media Community

[Kylewilliams199]

This is the problem I am having can someone pleas help me!!!!

[Emily_G]

Hello Kylewilliams199.

Can I please confirm, have you also tried to restart the Tivo box and Hub? Or, have you tried the resolution which Jadle89 shared previously?

Please let us know if you're still experiencing this so we can investigate further if needed.

Thank you, Emily.