Menu
Reply
  • 2
  • 0
  • 0
Kmacf1991
Joining in
360 Views
Message 1 of 4
Flag for a moderator

TiVo green screen

My TiVo is showing a green screen saying a fault has been detected and needs 3 hours to fix. It's been like that for days. 

It seems I need a new box. 

0 Kudos
Reply
  • 15.99K
  • 1.67K
  • 3.64K
Very Insightful Person
Very Insightful Person
336 Views
Message 2 of 4
Flag for a moderator

Re: TiVo green screen

That usually happens when the TiVo software detects damaged areas on its disk and tries to repair it to continue.

Worth trying a power off and on  to see if it recovers and, if not, you’ll have to call in to get it replaced.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply
  • 2
  • 0
  • 0
Kmacf1991
Joining in
312 Views
Message 3 of 4
Flag for a moderator

Re: TiVo green screen

I restarted. Went back to the same green screen for hours. 

 

0 Kudos
Reply
  • 701
  • 31
  • 51
Forum Team
Forum Team
271 Views
Message 4 of 4
Flag for a moderator

Re: TiVo green screen

Hello Kmacf1991, thank you for your post and sorry you're having some Tivo issues.

 

Can I please confirm a few things with you regarding this issue:

- What lights are currently showing on your Tivo box?

- Can you please turn the Tivo box off, unplug and reconnect all cables for this and then turned it back on. While doing so can you also check for any damage to the cables please and let me know if once turned back on this green screen still shows.

 

Thank you, Emily.

0 Kudos
Reply