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Pra79
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TiVo credit

Just had email saying thanks for making changes to package and TiVo credit has been added. No idea what this is.

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Very Insightful Person
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Re: TiVo credit

Have you made any changes recently and what were they?

Installed a V6, perhaps, as a free replacement for a non-recording box?

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Pra79
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Re: TiVo credit

We had an extra TiVo box fitted

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av-115
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Re: TiVo credit

TiVo credit appears when you have a V HD or V+ HD box replaced with a TiVo or V6 box due to a box fault or an upgrade requested by Virgin. It is to the value of £5 and cancels out the TiVo Monthly Fee which will also have been added to your bill. This is to ensure you are not paying extra for having the equipment replaced. When you next make a change to your core bundle (e.g upgrade/downgrade TV package) TiVo credit will be removed.

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