3 weeks ago
Two of my TiVo boxes have suddenly turned off and restarted and the message now saying deleting all files and nothing is happening
You will need new boxes if you have chose the clear and delete option
2 weeks ago
Just received new box all working fine just a pity all recordings have gone
Thank you for letting us know your new equipment has arrived and is up an running.
Some of your shows may still be available via the catch up service but unfortunately I am afraid we would be unable to recover those that aren't.
Please let us know if we can assist with anything in the future.