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MikeH5
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TiVo box stopped working

I have 2 separate TiVo boxes, and one has stopped working. When I switched it off and back in, it goes through the start up route, but at the end of it I get a blank tv screen. No guide, no access to prerecorded programs, nothing. The two green lights on the left are lit, but nothing works.

The other TiVo box is working fine, so I know that the network is working ok. 

Any suggestions?

Thanks 

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LittleMick73
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Helpful Answer

Re: TiVo box stopped working

What did virgin say when you phoned and reported it
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Forum Team
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Re: TiVo box stopped working

Hi MikeH5,

 

Thanks for posting, and welcome to the community 🙂

 

Sorry to hear of the TiVo® issues. How's things been since posting? If you're still having issues, let me know and I'll be more than happy to see what I can do.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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