Menu
Reply
  • 112
  • 0
  • 1
Ninko
Tuning in
379 Views
Message 1 of 6
Flag for a moderator

TiVo box playing up

Hi,

Recently my father-in-law's TiVo box has started playing up.

It will be alright for 15 minutes or so then it will just suddenly restart and so on.

I've checked all the cables are tight etc.

Any help please?

Thanks

0 Kudos
Reply
  • 1.72K
  • 83
  • 116
Forum Team
Forum Team
337 Views
Message 2 of 6
Flag for a moderator

Re: TiVo box playing up

Good Morning Ninko,

 

Thanks for your post

 

Sorry to hear your Father-in-Law is currently having this issue

 

Can you tell me what set top box your Father-in-law has - is this a Tivo or a V6 box, or even one of the older legacy boxes?

 

Have you changed any of the cables - such as the Scart lead or HDMI Cable? Have you also been able to change which socket this is plugged into on the back of the TV?

 

I'm happy to look further into this if need be. Just drop me a response

 

David_Bn

0 Kudos
Reply
  • 112
  • 0
  • 1
Ninko
Tuning in
327 Views
Message 3 of 6
Flag for a moderator

Re: TiVo box playing up

Hi David_Bn,

It's a TiVo box.

We haven't changed anything on it, it was just out of the blue it started restarting after 15 minutes or so.

Thanks

Ninko

0 Kudos
Reply
  • 1.72K
  • 83
  • 116
Forum Team
Forum Team
326 Views
Message 4 of 6
Flag for a moderator

Re: TiVo box playing up

Thanks for the response Ninko,

 

This may well be something we'll need to look into.

 

Is it possible for you to check the cabling is tight and secure in the back of the set top box as well as checking the plug and socket on the wall to make sure that's tight and secure for me?

 

David_Bn

0 Kudos
Reply
  • 112
  • 0
  • 1
Ninko
Tuning in
313 Views
Message 5 of 6
Flag for a moderator

Re: TiVo box playing up

Yeah I've already done all that, all tight.

Ninko

0 Kudos
Reply
  • 1.72K
  • 83
  • 116
Forum Team
Forum Team
290 Views
Message 6 of 6
Flag for a moderator

Re: TiVo box playing up

Thanks for the response Ninko,

 

I'm happy to look into this for you.

 

Keep an eye out for a PM from me via the purple envelope in the top right hand corner of the screen

 

David_Bn

0 Kudos
Reply