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sapper_arj
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TiVo box Rebooting at 06:55am for the last 3 days

 

Good morning all

The last three days, my Tivo box has decided to reboot it self at 06:55 am

It started on Monday and has done it every day since. 

Any idea why?

 

Adrian 

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Re: Rebooting at 06:55am

Hi Adrian,

 

Thanks for coming by Smiley Happy

 

This does sound like an odd one that it reboots at the same time each day for the last few days.  I have taken a look at your box remotely and all looks fine signal and power level wise.

 

As far as I can tell there's no maintenance going on.  Is your box powered on at all times?  (Even if it is in standby)  

 

Let me know if this is still ongoing, I can check further.

 

I look forward to hearing from you.

 

Collette Smiley Happy


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purple999
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Message 3 of 126
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Re: TiVo box Rebooting at 06:55am for the last 3 days

Hi sapper_arj,

Just wondered whether you'd had any luck with this, as I'm having a similar problem - just at 6.15am rather than 6.55am.

Thanks,

purple

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sapper_arj
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Re: TiVo box Rebooting at 06:55am for the last 3 days

 

Well, the Virgin team seemed to completely miss my post, but it seems to have stopped since the weekend.

So cured it self possibly?

So I am not sure what was happening....

 

Adrian 

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purple999
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Re: TiVo box Rebooting at 06:55am for the last 3 days

Thanks Adrian - I haven't heard from anyone at Virgin (though I notice that they've responded to other posts - I'll try not to take it personally), so fingers crossed mine will repair itself too! Smiley Very Happy
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overyourhead
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Re: TiVo box Rebooting at 06:55am for the last 3 days

I have exactly the same problem. At exactly 7am everyday one of my TIVO reboots itself. Exactly the same time to the second every day. The other Tivo I have is fine. 

After the reboot the box works fine until 24 hours later.

Help!

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sapper_arj
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Message 7 of 126
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Re: TiVo box Rebooting at 06:55am for the last 3 days

Hi

My re-booting stopped after a week or so...

So not sure what the problem was...

Adrian 

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overyourhead
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Re: TiVo box Rebooting at 06:55am for the last 3 days

Sadly it's still happening for me. At 7:02am every day my Tivo reboots. All the front lights flash on and the box goes through it's boot cycle.  At *exactly* 7:02am.

Can anyone from VM help or offer any advice? 

Thanks,

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Re: TiVo box Rebooting at 06:55am for the last 3 days

Hi Adrian,

I just wanted to pop by and see how things are today?

If you're still getting any issues with the box rebooting itself, let me know and I can help further.

Collette Smiley Happy


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Re: TiVo box Rebooting at 06:55am for the last 3 days

Hi overyourhead,

Thanks for coming by Smiley Happy

We do seem to be having a few reports of this last few days, I am currently working with a fault team to investigate this.

Can you please confirm if the time is correct when you check the mini guide?

Keep me posted, I'm here to help.

Collette Smiley Happy


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